ISO 9001.2001 Certification
Our integrated Spring Arbor, Michigan manufacturing facility operates under an ISO 9001.2000 registered quality management system. This operating system drives continuous improvement in the way we conduct our business and ensures that statutory or regulatory requirements are met.

Kaizen—Continuous Improvement
Kaizen is Japanese for "change for the better" or "improvement"; the English translation is "continuous or continual improvement." We conduct focused projects, known as Kaizen events, on particular areas of the company targeted for improvement. The result is higher quality tools manufactured for our customers.

Lean Manufacturing
We conduct business based on a lean manufacturing process that provides the basis for keeping our costs down which means providing our customers with overall value—both quality and price. This approach coupled with 5S and Kaizen events has helped us identify and eliminate waste, improve quality, and increase customer satisfaction.